Working at SIRCLO

Here at SIRCLO, we are committed to help online business owners achieve success. Everything we do is directed to make that a reality.

SIRCLO’s Team

We are a growing team that is navigating towards the same goal of developing Indonesia’s e-commerce potential. Our team is fueled with the spirit of continuous exploration and collaboration within our working environment.

Advantages of Working At SIRCLO

Competitive Income

We appreciate your professional capabilities and the complexity of role based on performance and results.

Enrich Your Professional Experience

Working at SIRCLO grants you the opportunity to explore the fields you’re passionate about and gather more experience in it.

Supportive Culture & Environment

We establish an enjoyable work environment where you have the chance to be innovative, creative, and implement new ideas.

Join SIRCLO’s Team

Position
Location
Back-End Software EngineerBSD Tangerang
Details

RESPONSIBILITIES

  • Design, develop, test, deploy, maintain and improve software.
  • Manage individual project priorities, deadlines and deliverables.
  • Mentor other team members.

REQUIREMENTS

  • S1/Bachelor’s degree in Computer Science, similar technical field of study or equivalent practical experience.
  • Software development experience in one or more general purpose programming languages: Go, PHP, Javascript, Python.
  • Experience with server-side web frameworks such as Django, Laravel, or Node.js.
  • Working proficiency and communication skills in verbal and written English.
  • Open to exploring, learning, and implementing new technologies and concepts.
  • Interest and ability to learn other programming languages as needed.
  • Understand relevant software engineering and computer science concepts.
  • Include your resume (curriculum vitae) with past portfolio
  • State your expected salary and availability status
  • Please send your application to recruitment@sirclo.com
Key Account ExecutiveBSD Tangerang
Details

RESPONSIBILITIES

  • Manage Healthy Stocks of Brands to cover e-commerce sales supply 
  • Manage On Time Financial Process including Claimable Promotion   
  • Monitor all metrics relate to E-Commerce Business Performance across all marketplaces 
  • Become the main point of contact for higher-level client and internal collaboration  
  • Place appropriate execution to ensure category growth through product availability that meets consumer demands
  • Execute agreed activities to respond to sales volume and meet budget guidelines  
  • Increase revenue through excellent activities execution adhering to given budget structure
  • Interact regularly with Principal and Channels to purchase, stock, promotion and sales
  • Maintain steady in-store visibility to ensure implementation of brand presence and visual roll out  

REQUIREMENTS

  • A minimum of 1 – 2 years of experience in relevant fields (preferably in Key Account Management, Retail Industry, Sales & Marketing, etc. We also consider Fresh Graduates to be part of our family!)
  • Interested and passionate about e-commerce industry. 
  • Possess entrepreneurial mindset and excellent communication skills.
  • Good attitude to connect with others, self-driven to complete task, and high initiative to take action and a team player.
  • Strong Microsoft Office skills, especially Excel and PowerPoint.
  • Include your resume (curriculum vitae) with past portfolio
  • State your expected salary and availability status
  • Please send your application to recruitment@sirclo.com
Customer ServiceYogyakarta
Details

RESPONSIBILITIES

  • Maintain customer records by updating account information
  • Handle live chat and complaints from customers through marketplace platforms (Tokopedia, Shopee, Lazada, Bukalapak, Blibli, etc)
  • Handle refund, return and exchange items from marketplace platforms
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

REQUIREMENTS

  • Female/Male with maximum age of 27
  • Have a minimum of 1-year experience in customer service or call centre
  • Able to multitask
  • Good computer skills 
  • Handling customer queries through phone, chat and email 
  • Available to work in shifts
  • Able to work based on target
  • Resolving customer issues quickly and efficiently
  • Familiar with marketplaces, such as Tokopedia, Shopee, Lazada, Bukalapak, Blibli, etc
  • Available to start working immediately in Yogyakarta
  • Include your resume (curriculum vitae)
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name”
Order ProcessingBSD Tangerang
Details

RESPONSIBILITIES

  • Processing orders from marketplace system
  • Verifying order data
  • Processing data and analyzing incoming orders

REQUIREMENTS

  • Preferably male
  • A high school (SMA/SMK) graduate of any majors
  • Having at least 1 year of work experience
  • Having good Microsoft Excel skills (example: HLOOKUP, VLOOKUP, PIVOT TABLE, DATE, YEAR, MONTH, DAY, HOUR, MINUTE, SECOND, CONCATENATE, AVERAGE, AND, NOT, OR, SINGLE IF, MULTI IF, AREAS, CHOOSE, MATCH, COUNTIF, COUNTA, dll)
  • Ready to work in shifts
  • Ready to work overtime
  • Willing to be placed in SIRCLO’s Warehouse at Taman Tekno BSD, Legok, Neglasari, or other SIRCLO warehouse branches
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
Store Operations ExecutiveBSD Tangerang
Details

RESPONSIBILITIES

  • Manage Healthy Stocks of Brands to cover e-commerce sales supply
  • Monitor all metrics related to E-Commerce Business Performance across all marketplaces 
  • Organize online store production output demand and quality standards
  • Monitor the online store production workflow by assigning staff and shifting schedule according to production needs
  • Execute agreed activities (store ops update) to respond to Principals & Key Account team’s needs
  • Become the main point of contact for online store stock update, promo update in seller centre and marketplace features utilization

REQUIREMENTS

  • Analytical Skills: Data analysts work with large amounts of numerical data: facts, figures, and number crunching. You will need to see through the data and analyze it to find conclusion
  • Critical Thinking: Data analysts must look at the numbers, trends, and data and come to new conclusions based on the findings
  • Interest in Digital Marketing
  • Attention to details
  • Can manage time effectively
  • Familiar with Microsoft Excel
  • Familiar with E-commerce Operations
  • Fast learner
  • Ready to join immediately
  • Willing to work in BSD, Tangerang
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
Event Activation ExecutiveBSD Tangerang
Details

RESPONSIBILITIES

  • Maintain partnership with other company & business
  • Plan event from start to finish according to requirements, target audience and objectives
  • Come up with suggestions to enhance the event’s success
  • Prepare budgets and ensure adherence
  • Source and negotiate with vendors and suppliers
  • Be in charge of hiring personnel 
  • Coordinate all operations
  • Lead promotional activities for the event
  • Supervise all activity 
  • Approve all aspects before the day of the event
  • Ensure event is completed smoothly and step up to resolve any problems that might occur
  • Analyze and do success measurement of the event to make report

REQUIREMENTS

  • Skilled in strategy & project management
  • Passion and interest in online shopping and e-commerce industry
  • Knowledge of KPIs and marketing techniques for event management
  • Computer savvy; proficient in MS Office
  • Outstanding communication and negotiation ability
  • Excellent organizational skills
  • A knack for problem-solving
  • Customer-service orientation
  • A team player with leadership skills
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
Business Development ExecutiveBSD Tangerang
Details

RESPONSIBILITIES

  • Drive memorable and delightful merchant experiences 
  • Grow opportunities and increase value throughout our lifecycle renewal
  • Manage relationships with clients and all stakeholders 
  • Risk management to minimize project risks
  • Meeting given goals, presentation, visiting, negotiating, dealing, creating, developing and selling to new client
  • Create and execute sales and marketing strategies
  • Generate new customers and new sales opportunities

REQUIREMENTS

  • Proven experience in account
  • Management skills
  • Expert negotiator
  • Proven leadership
  • Excellent written and verbal communications skills and ability to interact professionally with a diverse and experienced group executives, managers and subject matter experts
  • Strong presentation skills
  • Experience with Magento e-commerce platform (preferred, not required)
  • Conflict resolution skills
  • Good technical background with understanding or hands-on experience in software development and digital technology
  • Sales target oriented, aggressive and initiatives
  • Will be based in Jakarta
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
Data EngineerBSD Tangerang
Details

RESPONSIBILITIES

  • Develop data set processes and pipelines.
  • Recommend and implement ways to improve data reliability, quality and efficiency.
  • Employ a variety of languages and tools to extract and blend/join data.
  • Work with Data Scientist and Data Analyst roles to produce data-related insights and products.
  • Develop processes and tools to monitor and analyze model performance and data accuracy.

REQUIREMENTS

  • Familiar with UNIX Based Operating System.
  • Strong knowledge in SQL & NoSQL.
  • Strong knowledge in Database Design (classifying data and identifying interrelationships).
  • Experience in one or more programming languages used to engineer data, for example: Python, Scala, R.
  • Experience in one or more data warehousing & ETL tools, such as but not limited to: Hadoop, MapReduce, HIVE, PIG, Apache Spark, Kafka, Talend.
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
Project ManagerBSD Tangerang
Details

RESPONSIBILITIES

  • Ensure that the project is on schedule and on budget to suit the client’s needs and still align with company goals and priorities
  • Manage and prioritize the task backlog and client’s requirements
  • Oversee the project development and deployment process
  • Be the primary communicator between internal teams and client’s stakeholder
  • Building strong relationship and establish trust with client’s stakeholders at all levels
  • Be the bridge to balance client’s expectations with internal teams well-beings
  • Able to communicate and explain client’s business requirements to internal technical team
  • Work closely with other client’s managers to meet project expectations and timeline
  • Report to Head of Enterprise Client Deliveries

REQUIREMENTS

  • Strong leadership, communication and organisational skills with demonstrated ability to prioritize and execute in methodical and disciplined manner
  • Sense of urgency, pragmatism and a solution-oriented approach to problem solving
  • Excellent verbal and written communication skills in English and Indonesian
  • Hands-on experience in all stages of a software development life cycle is a plus
  • Technical background with knowledge of software development and web technologies is a plus
  • Experience as a Project Manager or similar role in client management is a plus
  • Experience with eCommerce business process is a plus
  • Familiarity with Agile software development is a plus
  • Applicant must be willing to work in BSD, Tangerang
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
Product Marketing ManagerBSD Tangerang
Details

RESPONSIBILITIES

The Product Marketing Manager will be responsible for establishing and driving the growth of SIRCLO SaaS Product. Other responsibilities include:

  • Define SIRCLO SaaS Branding & Positioning
  • Develop an insight-based market strategy and plan
  • Generate consumer and market insight
  • Create innovative and creative marketing communication materials for our potential/existing users covering both sales and support team
  • Collaborate with Marketing Team to manage digital media (website & social media)
  • Collaborate with Product Management Team to manage product portfolio
  • New product development through end to end process (address consumer needs, establish value proposition, product design, customer journey, pricing management, and go to market strategy)

REQUIREMENTS

This role requires excellent communication in English and Bahasa. The ability to have an innovative mindset to drive the business is required.

  • Minimum of 2 years of working experience in product management or/and marketing function
  • Experience in business to business model
  • Strong understanding in SaaS to establish product and marketing strategy
  • Outstanding communication skill
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name”