Working at SIRCLO

Here at SIRCLO, we are committed to help online business owners achieve success. Everything we do is directed to make that a reality.

SIRCLO’s Team

We are a growing team that is navigating towards the same goal of developing Indonesia’s e-commerce potential. Our team is fueled with the spirit of continuous exploration and collaboration within our working environment.

Advantages of Working At SIRCLO

Competitive Income

We appreciate your professional capabilities and the complexity of role based on performance and results.

Enrich Your Professional Experience

Working at SIRCLO grants you the opportunity to explore the fields you’re passionate about and gather more experience in it.

Supportive Culture & Environment

We establish an enjoyable work environment where you have the chance to be innovative, creative, and implement new ideas.

Join SIRCLO’s Team

Position
Location
Key Account ExecutiveBSD Tangerang
Details

RESPONSIBILITIES

  • Manage Healthy Stocks of Brands to cover e-commerce sales supply 
  • Manage On Time Financial Process including Claimable Promotion   
  • Monitor all metrics relate to E-Commerce Business Performance across all marketplaces 
  • Become the main point of contact for higher-level client and internal collaboration  
  • Place appropriate execution to ensure category growth through product availability that meets consumer demands
  • Execute agreed activities to respond to sales volume and meet budget guidelines  
  • Increase revenue through excellent activities execution adhering to given budget structure
  • Interact regularly with Principal and Channels to purchase, stock, promotion and sales
  • Maintain steady in-store visibility to ensure implementation of brand presence and visual roll out  

REQUIREMENTS

  • A minimum of 1 – 2 years of experience in relevant fields (preferably in Key Account Management, Retail Industry, Sales & Marketing, etc. We also consider Fresh Graduates to be part of our family!)
  • Interested and passionate about e-commerce industry. 
  • Possess entrepreneurial mindset and excellent communication skills.
  • Good attitude to connect with others, self-driven to complete task, and high initiative to take action and a team player.
  • Strong Microsoft Office skills, especially Excel and PowerPoint.
  • Include your resume (curriculum vitae) with past portfolio
  • State your expected salary and availability status
  • Please send your application to recruitment@sirclo.com
Customer ServiceYogyakarta
Details

RESPONSIBILITIES

  • Maintain customer records by updating account information
  • Handle live chat and complaints from customers through marketplace platforms (Tokopedia, Shopee, Lazada, Bukalapak, Blibli, etc)
  • Handle refund, return and exchange items from marketplace platforms
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

REQUIREMENTS

  • Female/Male with maximum age of 27
  • Have a minimum of 1-year experience in customer service or call centre
  • Able to multitask
  • Good computer skills 
  • Handling customer queries through phone, chat and email 
  • Available to work in shifts
  • Able to work based on target
  • Resolving customer issues quickly and efficiently
  • Familiar with marketplaces, such as Tokopedia, Shopee, Lazada, Bukalapak, Blibli, etc
  • Available to start working immediately in Yogyakarta
  • Include your resume (curriculum vitae)
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name”
Purchasing AdminBSD Tangerang
Details

RESPONSIBILITIES

  • Accurately create Purchase Order (PO) and/or Warehouse Transfer (TX) based on data given by the Product Planner in a timely manner. 
  • Monitor PO vs Receiving. 
  • Collaborate with the Finance Team for payment documents. 
  • Recapitulate daily Delivery Order (DO) pending data and map based on the level of difficulty/problem. 
  • Collaborate and coordinate with Customer Service, Order Processing, and/or Account Management teams for pending DO completion.
  • Make purchasing plans for DO stock that has run out and coordinate with the team leader to determine priorities. 
  • Provide Runner Purchasing with a structured, thorough, and accurate list of purchases. 
  • Review lists of purchased or cancelled items, cross checking them with DO’s references, and provide all necessary information to the Warehouse team. 
  • Make document distribution reports thoroughly and accurately.

REQUIREMENTS

  • At least a Diploma (D3), preferably a Bachelor’s degree graduate (S1).
  • An honest person with integrity and a good attitude, especially in collaborating with other teams. 
  • Capable of effective written as well as verbal communication. 
  • A proficient in Microsoft Office, particularly Microsoft Excel, e.g. VLOOKUP/HLOOKUP, SUMIF, IF, PIVOTTABLE, etc. 
  • Possess a high attention to detail. 
  • Has the willingness to work diligently, eager to keep learning, and able to work in flexible hours. 
  • Has an orientation to handle problems and come up with solutions. 
  • Willing to work at SIRCLO’s Warehouse at Taman Tekno, BSD.
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
Project ManagerBSD Tangerang
Details

RESPONSIBILITIES

  • Ensure that the project is on schedule and on budget to suit the client’s needs and still align with company goals and priorities
  • Manage and prioritize the task backlog and client’s requirements
  • Oversee the project development and deployment process
  • Be the primary communicator between internal teams and client’s stakeholder
  • Building strong relationship and establish trust with client’s stakeholders at all levels
  • Be the bridge to balance client’s expectations with internal teams well-beings
  • Able to communicate and explain client’s business requirements to internal technical team
  • Work closely with other client’s managers to meet project expectations and timeline
  • Report to Head of Project Management

REQUIREMENTS

  • Strong leadership, communication and organisational skills with demonstrated ability to prioritize and execute in methodical and disciplined manner
  • Sense of urgency, pragmatism and a solution-oriented approach to problem solving
  • Excellent verbal and written communication skills in English and Indonesian
  • Hands-on experience in all stages of a software development life cycle is a plus
  • Technical background with knowledge of software development and web technologies is a plus
  • Experience as a Project Manager or similar role in client management is a plus
  • Experience with eCommerce business process is a plus
  • Familiarity with Agile software development is a plus
  • Applicant must be willing to work in BSD, Tangerang
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
BackEnd Software EngineerBSD Tangerang
Details

RESPONSIBILITIES

  • Design, develop, test, deploy, maintain and improve software.
  • Manage individual project priorities, deadlines and deliverables.
  • Mentor other team members.

REQUIREMENTS

  • A Bachelor’s degree in Computer Science, similar technical field of study or equivalent practical experience.
  • Software development experience in one or more general purpose programming languages: Go, PHP, Javascript, Python.
  • Experience with server-side web frameworks such as Django, Laravel, or Node.js.
  • Working proficiency and communication skills in verbal and written English.
  • Open to exploring, learning, and implementing new technologies and concepts.
  • Interest and ability to learn other programming languages as needed.
  • Understand relevant software engineering and computer science concepts.
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
Back End Engineer (PHP+MySQL)BSD Tangerang
Details

RESPONSIBILITIES

  • Develop and manage e-commerce websites & web applications using the Magento Platform.
  • Fluent in a specific programming language, such as PHP.
  • Strong logical thinking and back-end knowledge.

REQUIREMENTS

  • A Bachelor’s degree in Computer Science, similar technical fields of study or equivalent practical experience. Vocational School graduates are welcome to apply.
  • Software development experience in one or more general-purpose programming languages: PHP, Javascript, familiarity with Magento is a plus.
  • Experience in server-side web frameworks such as Django, Laravel, or Node.js.
  • Working proficiency and excellent communication skills in verbal and written English.
  • Open to exploring, learning, and implementing new technologies and concepts.
  • Interest and ability to learn other programming languages as needed.
  • Understand relevant Software Engineering and Computer Science concepts.
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
Front End Engineer (HTML+CSS+JS)BSD Tangerang
Details

RESPONSIBILITIES

  • Develop and manage e-commerce websites & web applications using the Magento platform.
  • Work closely with the web designer to convert design concepts into HTML, CSS and JS.

REQUIREMENTS

  • A Bachelor’s degree in Computer Science, similar technical fields of study or equivalent practical experience. Vocational School graduates are welcome to apply.
  • Strong knowledge of web standards and protocols, including JavaScript, React Js, Vue Js, HTML, CSS and HTTP. 
  • Familiarity with Magento is a plus.
  • Experience/interest in UI/UX design.
  • Working proficiency and effective communication skills in verbal and written English.
  • High interest and ability to learn other programming languages as needed.
  • Understand relevant Software Engineering and Computer Science concepts.
  • Open to exploring, learning, and implementing new technologies and concepts.
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
Organization Development & Talent ManagerBSD Tangerang
Details

RESPONSIBILITIES

  • Design, develop, and deliver innovative enterprise-wide talent management & succession, leadership development, and performance management processes.
  • Provide recommendations and influence decisions surrounding Talent Management practices.
  • Work closely with People Leadership and Business Leaders to drive talent strategy and critical talent needs across SIRCLO.
  • Ensure headcount availability and headcount requests based on annual MPP and analyse headcount requests according to the company’s budget.
  • Facilitate the performance appraisal program based on performance management analysis.
  • Evaluate and identify opportunities to increase team and organization efficiency as well as effectiveness across departments.
  • Map and design succession planning for all critical functions in order to build a healthy succession pipeline for critical roles.
  • Provide recommendations and influence decisions regarding Organization Development portfolio and future roadmap.

REQUIREMENTS

  • At least 5 years of experience in Organizational Development and Talent Management with multiple practice areas, such as Performance, Organizational Design, Organizational Health, or Change Management Strategy.
  • A Bachelor’s Degree in any major/discipline, preferably with equivalent practical experience.
  • Experience in handling organizational changes due to merger and acquisitions. 
  • Prior experience and extensive knowledge in leading performance management, talent management, and succession planning across stakeholders.
  • Extensive business partnering skills and ability to build trusted relationships across multiple stakeholders.
  • Experienced in influencing and advising senior leaders.
  • Strong strategic thinking and problem-solving capabilities when met with complex situations and challenges.
  • Excellent project management capabilities with demonstrated experience in driving and delivering strong outcomes.
  • Strong analytical skills with demonstrated ability to identify, evaluate, and provide recommendations for multiple stakeholders within the organization.
  • Effective communication skills and capable of working under a tight deadline.
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
Quality Assurance EngineerBSD Tangerang
Details

RESPONSIBILITIES

  • Test newly developed software, features, and record any bugs or performance issues.
  • Collect information about software usability.
  • Identify critical bottlenecks in development.
  • Develop and run effective tests to ensure product’s stability and performance. Document, prioritize, and resolve bugs.
  • Complete projects, review, and reports as needed.

REQUIREMENTS

  • At least 1-2 years working in software development.
  • Solid knowledge of QA methodologies and tools.
  • A proven track record of writing and running a variety of tests.
  • Ability to spot flaws and inconsistencies.
  • Detail oriented and ability to analyze complicated data sets.
  • Strong propensity for research and investigation.
  • Bachelor degree in Computer Science or relevant fields.
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
Data IntelligenceBSD Tangerang
Details

RESPONSIBILITIES

  • Collect, manipulate, analyze, and interpret data into actionable insights.
  • Collaborate with Data Engineers, Data Science, and other stakeholders to support impactful business decisions.
  • Provide stakeholders with data to support data driven decision making process.
  • Regularly re-mapping & review query & insight dashboard, take initiative to address issues & challenges, and follow up to ensure resolution.
  • Ensure the availability of high quality data and insights across the company.

REQUIREMENTS

  • Enjoy working with data and numbers.
  • Has a strong structured problem solving skill and business acumen.
  • Highly proficient in data manipulation tools (Microsoft Excel, Google Spreadsheet, Pandas Python).
  • Proficient with SQL (especially Bigquery and PostgreSQL dialect).
  • Passionate about e-commerce and startup industry.
  • Minimum 3years of working/project experience in analytical roles will be an advantage.
  • Comfortable to translate business problems into actionable steps.
  • Available to start working immediately.
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
Key Account ManagerBSD Tangerang
Details

RESPONSIBILITIES

  • Maintain profitability of official store to achieve business sustainability.
  • Manage customer relationships and reduce churn rate.
  • Manage business review processes with principal clients as well as marketplaces and establish strategic collaboration with all stakeholders.
  • Initiate new sources of growth to build sustainable strategies for official stores in the long run.
  • Liaise with principal clients and channels to determine competitive pricing and promotional activities of certain product categories.
  • Resolve key issues and complaints for related brands/official stores/marketplaces.
  • Manage the Key Account Team assigned to each client.
  • Ensure client’s needs and deliverables are achieved according to proposed timelines.
  • Become the main point of contact for collaboration with external stakeholders.
  • Make sure the “Key Account Learning Process” runs well and reduce the “competency gap” across Key Account Team members.

REQUIREMENTS

  • A minimum of 5-year experience in relevant fields (preferably in Key Account Management, Retail Industry, Sales & Marketing, etc.).
  • Passion about the e-commerce industry and its opportunities.
  • Entrepreneurial mindset and excellent communication skills.
  • A good attitude in connecting with others and high initiative in taking actions. 
  • Self-driven and a good team player.
  • Strong Microsoft Office skills, especially in Excel and PowerPoint.
  • Willing to work in BSD, Tangerang.
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
Junior Product ManagerBSD Tangerang
Details

RESPONSIBILITIES

  • Work closely with  engineering teams to get high-quality products and features throughout the software development life cycle (build, test and release on time).
  • Manage technical projects or programs, develop as well as track milestones and schedule for the many moving parts that need to come together.
  • Ensure adoption of product among the customer base.
  • Use exceptional communication skills to understand and communicate both engineering issues and project strategy.
  • Work as a productive member of the team, work closely with engineers and execute ad hoc tasks.

PREFERRED QUALIFICATIONS

  • A minimum of 1 year experience in Product Management.
  • Software engineering experience or demonstrated analytical and technical skills.
  • Ability to understand technical subjects and emerging technologies in relevance to the market.
  • Ability to work well as a member of a highly integrated team composed of both technical and non-technical members.
  • Ability to manage/juggle competing priorities without loss of efficiency.
  • Capability in leading through influence; holding project leads accountable to the greater project goals.
  • Strong organisational, project management, analytical and communication skills.
  • Proactive approach to problem solving.
  • Flexibility to work in a fast-paced startup.
  • Willing to work in BSD, Tangerang.
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
Product ManagerBSD Tangerang
Details

RESPONSIBILITIES

  • Work closely with  engineering teams to get high-quality products and features throughout the software development life cycle (build, test and release on time).
  • Manage technical projects or programs, develop as well as track milestones and schedule for the many moving parts that need to come together.
  • Ensure adoption of product among the customer base.
  • Use exceptional communication skills to understand and communicate both engineering issues and project strategy.
  • Work as a productive member of the team, work closely with engineers and execute ad hoc tasks.

PREFERRED QUALIFICATIONS

  • A minimum of 1-2 year experience in Product Management.
  • Software engineering experience or demonstrated analytical and technical skills.
  • Ability to understand technical subjects and emerging technologies in relevance to the market.
  • Ability to work well as a member of a highly integrated team composed of both technical and non-technical members.
  • Ability to manage/juggle competing priorities without loss of efficiency.
  • Capability in leading through influence; holding project leads accountable to the greater project goals.
  • Strong organisational, project management, analytical and communication skills.
  • Proactive approach to problem solving.
  • Flexibility to work in a fast-paced startup.
  • Willing to work in BSD, Tangerang.
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
Senior Product ManagerBSD Tangerang
Details

RESPONSIBILITIES

  • Supervise Product Manager(s) to ensure they manage their respective products accordingly and mentor them in areas that need improvement. 
  • Generate ideas/initiatives based on qualitative & quantitative research to achieve the given OKR.
  • Hone product vision in the squad.
  • Work closely with engineering teams to deliver high-quality products and features throughout the software development life cycle (build, test and release on time).
  • Manage technical projects or programs, develop as well as track milestones, and schedule for the many moving parts that need to come together.
  • Ensure adoption of product among the customer base.
  • Use exceptional communication skills to understand and communicate both engineering issues as well as project strategy.
  • Work as a productive member of the team, work closely with engineers and execute ad hoc tasks.

PREFERRED QUALIFICATIONS

  • 4-5 years of experience in Product Management.
  • Proven track record in previous company in delivering features/products that bring great impact.
  • Software engineering experience or demonstrated analytical and technical skills.
  • Ability to understand technical subjects and emerging technologies in relevance to the market.
  • Ability to work well as a member of a highly integrated team composed of both technical and non-technical members.
  • Ability to manage/juggle competing priorities without loss of efficiency.
  • Capability in leading through influence; holding project leads accountable to the greater project goals.
  • Strong organisational, project management, analytical and communication skills.
  • Proactive approach to problem-solving.
  • Flexibility to work in a fast-paced startup.
  • Willing to work in BSD, Tangerang.
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name” 
Merchandiser ExecutiveBSD Tangerang
Details

RESPONSIBILITIES

  • Execute end-to-end process in acquiring, listing, monitoring sales in marketplaces.
  • Work with our suppliers.

PREFERRED QUALIFICATIONS

  • Have a minimum of 1-2 years of experience in related fields.
  • Passionate about e-Commerce.
  • Have prior experience working in the digital world.
  • Exceptionally proficient in English.
  • Able to operate Ms. Excel.
  • Proficient in basic computer operations.
  • Willing to work in BSD, Tangerang.
  • Include your resume (curriculum vitae) with past portfolio
  • Please send your application to recruitment@sirclo.com with the subject email “Job Position – Full Name”